This Privacy Policy (“Privacy Policy”) is designed to provide data subjects (individuals) with information on the processing of their personal data (any information relating to them) when they interact with the website or web-resources connected with it (“Website”).

This Privacy Policy is based on the provisions of data protection laws, which may be applicable in the country of your residence, including the General Data Protection Regulation (GDPR) and other laws.

Terms and definitions in this Privacy Policy shall have meaning that is given to them in applicable data protection laws.

1. Data controller

The data controller with regard to personal data processed under this Policy is Housearch IT LLC (UAE, Dubai, Saih Shuaib 2, BLOCK J P176 COMMERCIAL, office No. J-009) (“Housearch”).

You can contact Housearch on any questions relating to the processing of their personal data under this Privacy Policy by sending letter to Housearch at UAE, Dubai, Saih Shuaib 2, BLOCK J P176 COMMERCIAL, office No. J-009, or any other method approved by Housearch.

Under this Privacy Policy, Housearch processes personal data to:

  • ensure smooth operation of the Website;
  • inform current and potential customers, as well as other website visitors about Housearch activities and provided services;
  • communicate with data subjects regarding their requests or sending them marketing and informational materials;
  • improve functioning of the Website;
  • comply with applicable laws and protect its legal rights.

When doing so, Housearch relies on

  • the necessity of the processing for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract;
  • the necessity of the processing of personal data to comply with its legal obligations;
  • the necessity of the processing of personal data for the purposes of the legitimate interests pursued by Housearch;
  • consent of a data subject to process his or her personal data.

Please note that direct marketing communications with you shall be made only upon your prior opt- in consent, and you will have an opportunity to opt-out at any time using the "unsubscribe" button in messages you receive from us.

The legitimate interests of Housearch consist of (1) compliance with applicable laws and regulations; (2) marketing of the Housearch services (except for the cases, where consent is required); (3) improvement of the Housearch services; (4) protection of Housearch’ legal rights. You can get more information on the legitimate interests pursued by Housearch and relevant balancing tests by sending a request with the use of contact details specified in section 1 of this Privacy Policy.

We do not process your personal data for other purposes that are not covered by this Privacy Policy.

3. Categories of processed personal data

Under this Policy, Housearch processes the following categories of personal data:

Personal data collected directly from the data subject:

  • full name;
  • email address;
  • phone number;
  • other information voluntarily provided by the data subject in feedback forms on the Website.

Automatically collected personal data:

Certain information is collected automatically when you interact with the Website, such as device's internet protocol address, browser type, browser version, type and device ID, geographical location based on the IP address, statistics on page views and time spent on pages, log files, information obtained through cookies or similar technologies.

4. Recipients of personal data

We may disclose certain personal data to the following recipients to the extent required or permitted by applicable law and/or based on your consent:

  • affiliate entities which are a part of Housearch group of companies;
  • partners assisting us in gathering statistical and aggregated information about how users interact with the Website;
  • service providers who assist us in our activities, such as: IT services, legal advisers, accountants, suppliers of payment processing services, providers of cloud services for hosting and storage of information related to the Website, sales and marketing services;
  • partners otherwise assisting in achievement of the purposes mentioned in the section 2 of this Privacy Policy;
  • public authorities if strictly required for the purpose of fulfilling legal obligations;
  • other third parties when it is required to satisfy applicable laws.

In the event that Housearch goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personal data may be among the assets transferred and it will be transferred only subject to restrictions similar to those contained herein or as otherwise be required by applicable laws and regulations.

5. Transfers to third countries

Housearch transfers personal data to countries where its affiliated entities and partners are located. Some of these countries do not provide for a sufficient level of protection of data subjects’ rights under the applicable data protection laws. If this is the case, Housearch employs necessary measures in order to ensure lawfulness of such transfer.

You can get more information on the mechanisms of transfers to third countries by Housearch by sending a request using the contact details specified in section 1 of this Privacy Policy.

6. Storage periods

We will retain your personal data for as long as is necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Non-personally information may be retained and used by Housearch without limitation.

7. Third Party services

The Website may contain links to third party websites and services, which are outside Housearch control and are not covered by this Privacy Policy. Housearch is not responsible for the privacy practices of such websites and services, and encourages you to review their privacy notices.

8. Safeguards to protect your information

We take a great care in implementing and maintaining reasonable and appropriate security procedures consistent with prevailing industry standards to protect your personal data.

While we take reasonable precautions against possible security breaches, no website or internet transmission is completely secure, and we cannot guarantee (i) that unauthorized access, hacking, data loss, or other breaches shall never occur; and (ii) the security of your data; any transmission is at your own risk. Housearch urges you to take steps to keep your personal data safe, including your account password, and your authorizations.

9. Rights of data subjects

In respect of your personal data, you have the rights to:

Access You can ask Housearch to confirm whether or not we process your personal data. If so, you can access these personal data and ask us to explain certain details of the processing.
Rectification You can ask Housearch to correct inaccurate personal data concerning you. If it complies with the purposes of the processing, you can ask us to rectify incomplete or inaccurate personal data.
Erasure (“The right to be forgotten”) You can ask Housearch to erase personal data concerning you under applicable law. For example, this applies if (1) the personal data is no longer necessary in relation to the purposes for which it was processed; (2) you withdraw consent to the processing and there is no other legal ground for the processing; (3) the personal data has been unlawfully processed.
Restrictions on processing. You can ask us Housearch to mark the stored personal data with the aim to limit its processing in the future under applicable law. This applies if (1) you contest the accuracy of the personal data; (2) you ask to restrict the use of the personal data when its processing is unlawful; (3) you need personal data to protect your rights when we no longer need such personal data; (4) you have objected the processing based on the legitimate interests pursued by Housearch or by a third party.
Objection to processing (where provided to the laws). You can object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based on the legitimate interests pursued by Housearch or by a third party. We shall no longer process the personal data unless we demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defense of legal claims.
Portability (where provided to the data subjects under applicable laws). When the processing is based on your consent or on the agreement with you, you can receive personal data, which you have provided to us, in a structured, commonly used and machine-readable format and can freely transmit those data to another controller. Where technically feasible, you can also ask us to transmit the personal data directly to another controller.

To exercise their rights, you can contact Housearch using the contact details specified in section 1 of this Privacy Policy.

Where processing is based on consent (or explicit consent), you have the right to withdraw consent at any time. The withdrawal of consent does not affect the lawfulness of the processing based on consent before its withdrawal. To withdraw consent, you can contact Housearch using the contact details specified in section 1 of this Privacy Policy.

11. Right to lodge a complaint with a supervisory authority

When provided by applicable laws, you have the right to lodge a complaint with a supervisory authority in the area of data protection in the place of your residence.

12. Necessity to provide personal data

We only collect such personal data that is necessary for us to achieve the purposes described in section 2 of the Privacy Policy. However, there are no statutory or contractual requirements obliging data subjects to provide us personal data processed under this Privacy Policy.

13. Tracking Technologies and cookies

We use "cookies" to help personalize and optimize your online experience and time online, including for storing user preferences, improving search results, tracking user trends and other general improvement of the Website. A cookie is a small file placed on your device. Cookies store bits of information that we use to help make our Website work and enable us to personalize your experience in line with your settings. They can’t run any code and don’t contain viruses.

We use the following types of cookies:

Technical (strictly necessary) cookies: These cookies are necessary for the Website to function and cannot be switched off in our systems. They are usually only set in response to actions made by visitors which amount to a request for services, such as setting privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but this may cause parts of the Website to not work properly.

Marketing cookies: Marketing cookies are necessary to track visitors across the Website, to store your preferences, and display ads that are relevant.

Analytical cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Website. They help us to know which pages are the most and least popular and see how visitors move around the Website. If these cookies are disabled, we will not know when a user like yourself has visited our Website or be able to monitor the Website's performance.

Other cookies: These cookies are auxiliary; they allow our Website work more efficiently for your convenience. These cookies help to restore web page sessions, remember preferred region, save personal preferences, and more.

Most browsers allow you to control cookies through their setting preferences. Limiting the ability of websites to set cookies, however, may deteriorate the overall user experience or deactivate features that you wished to utilize.

14. Changes to this Policy

Housearch may change this Privacy Policy from time to time at its sole discretion. If so, we may notify you about these changes by an appropriate method. If there is no explicit notification, you may always review the up-to-date version of this Privacy Policy located at

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Adresse: VAE, Dubai, Saih Shuaib 2, BLOCK J P176 COMMERCIAL, office No. J-00